Madame Alexander 18" Pink Glamour, Favorite Friends Collection Review

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List Price: $49.99
Sale Price: $44.29
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I am so disappointed in the doll I received. This was my 5th Madame Alexander Favorite Friend doll purchase, as they are a much more affordable companion to the American Girl Doll. While we have been so satisfied in the past, this doll was a complete disappointment. The leggings and boot color were different and the hair looked nothing like the photo, which was the reason for purchasing the doll. The head was not stable and the quality was just not the same as my other purchases. I became quickly suspicious because the face and eyes looked different than the other dolls, so I contacted yoyo.com directly and through them, ended up speaking with Madame Alexander directly. In the end it was discovered I had purchased a counterfeit Madame Alexander Doll. yoyo.com says the doll has been flagged and the powers-that-be will be notified, but I am still deeply disturbed that a 'reputable' toy company could be so careless as to distribute such poor quality counterfeit merchandise. Huge lesson learned. yoyo.com is refunding my money and I went directly to Madame Alexander and purchased a replacement. I will be buying direct from now on! If your doll comes without the braided hair, send it back and demand a refund! Madame Alexander says they always sell the doll you see, they never tweak the appearance!

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Thank you for all the helpful comments about this doll! Rest assured that there is NOT an issue with counterfeiting with this doll. What happened is that we sometimes use pre-production samples to photograph the dolls, and on the road to production changes may be made. That was the case with this doll. She began with a braided hairstyle and ended with a hairstyle pulled back in three places. We re-shot her but not all retailers have updated the image they are using, and this is what is causing the confusion. We sincerely apologize! Additionally, we absolutely stand behind the quality of our dolls, and if you ever have any questions please don't hesitate to contact us through our website madamealexander.com. Happy Holidays!

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I am very disappointed by the quality of this doll for the price. The head is very wobbly moves on its own all the time, it won't sit well or stand either. I would not buy again.

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I bought this doll for my 7 year old daughter for her birthday. The doll is beautiful. The outfit is exactly as pictured; however, her hair did not come braided (which I really wanted) but it was all pulled back in a cute style. I guess we can always braid her hair like the picture so thats okay. This doll will make a great addition to my daughter's growing Madame Alexander doll collection.

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When I ordered t his doll it was supposed to have the braids on the sides of the hair and did not. It was thrown up in 4 pink ribbons that looked terrible. Also her lips were not even all the way colored in. I ordered this doll for my 5 year olds birthday. So furious that I was mislead as to what I was getting. I will never buy from this seller again!